SHIPPING

Processing Time: 1 - 3 business days

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SHIPPING POLICY

All buyers must input accurate shipping information in order placement.
We are not responsible for packages lost due to incorrect address.
Any return shipping fees resulting from incorrect address will not be refunded.
Any additional shipping fees due to incorrect address will be the buyer’s responsibility.
We are not responsible for any items and packages lost during transit nor for packages marked as “Delivered” by the courier. Please check your mailbox and contact your mail courier.

Welcome to Vitcere.com – Where Your Order is Our Priority!

At Vitcere, we understand that waiting for your order can be an exciting yet anxious experience. We're committed to ensuring a seamless process from the moment you place your order to the joyful unboxing of your carefully crafted items.

Order Processing: Once you've made your selection, our team gets to work swiftly. On average, it takes 1-3 business days to process your order. During this time, our dedicated artisans and technicians meticulously bring your chosen design to life, ensuring the highest quality in every detail.

Custom Creations Take Time: At Vitcere, we take pride in the uniqueness of our products. Each Vitcere clothing line item is made to order, reflecting your personal style. While this means a bit more time in processing, it ensures that you receive a one-of-a-kind piece crafted just for you.

Real-Time Order Tracking: We believe in transparency, and that's why we offer real-time order tracking directly from our website. As soon as your order is processed, you'll receive a confirmation email with a tracking number automatically. Simply visit our 'Track Your Order' page, enter your unique tracking code, and watch as your package journeys from our workshop to your doorstep.

Shipping Information: Once your order has been crafted and packed with care, it's ready to embark on its journey to you. We partner with reliable shipping carriers to ensure your package arrives safely and swiftly. Shipping times vary depending on your location, but we strive to deliver your Vitcere treasures to your doorstep as efficiently as possible.

International Orders: We are not yet offering international shipping. We are currently only shipping to all 50 states of USA and US territories.

Customer Satisfaction Guarantee: Your satisfaction is our top priority. If you have any questions or concerns about your order, our dedicated customer support team is here to assist you.

Thank you for choosing Vitcere.com. We appreciate your trust in our craftsmanship, and we can't wait for you to enjoy the wearable art that is uniquely yours.

Sincerely,

SHIPPING

The Vitcere Team